{"id":1479,"date":"2023-11-20T09:58:26","date_gmt":"2023-11-20T08:58:26","guid":{"rendered":"https:\/\/www.univ-smb.fr\/aspire\/?p=1479"},"modified":"2026-02-26T16:28:48","modified_gmt":"2026-02-26T15:28:48","slug":"les-ateliers-collaboratifs-du-design-de-services","status":"publish","type":"post","link":"https:\/\/www.univ-smb.fr\/aspire\/2023\/11\/20\/les-ateliers-collaboratifs-du-design-de-services\/","title":{"rendered":"Les ateliers collaboratifs du Design de services"},"content":{"rendered":"<p>L\u2019Universit\u00e9 Savoie Mont Blanc a lanc\u00e9 le 12 juillet 2023 une prestation en design de services : \u00ab transformation de la p\u00e9dagogie USMB et la num\u00e9risation de son administration \u00bb, en faisant appel au cabinet CM International.<\/p>\n<p>Cette prestation a pour but de d\u00e9finir un sch\u00e9ma de notre futur Syst\u00e8me d&rsquo;Information en phase avec les transformations p\u00e9dagogiques et l&rsquo;accompagnement des \u00e9tudiants, sur la base d&rsquo;une analyse des besoins collect\u00e9s aupr\u00e8s des personnels de l\u2019USMB.<\/p>\n<p>En septembre 2023 le cabinet CMI a lanc\u00e9 une s\u00e9rie d\u2019ateliers collaboratifs ayant pour objectifs d&rsquo;identifier les besoins en accompagnement, la sp\u00e9cialisation progressive et l&rsquo;individualisation des parcours apprenants au sein de l&rsquo;USMB.<\/p>\n<p>&nbsp;<\/p>\n<p>Ces ateliers d\u2019une dur\u00e9e de 3 heures ont permis, \u00e0 chaque partie prenante m\u00e9tier, d\u2019exposer son action p\u00e9dagogique en transverse dans le parcours \u00e9tudiant. Deux designers de services ont anim\u00e9 ces s\u00e9ances et aideront \u00e0 faire \u00e9merger les \u00e9l\u00e9ments n\u00e9cessaires gr\u00e2ce \u00e0 la connaissance du terrain par les participants, aux outils et \u00e0 l\u2019intelligence collective.<\/p>\n<p>&nbsp;<\/p>\n<p>Cette premi\u00e8re \u00e9tape de collecte des besoins ouvre vers la deuxi\u00e8me \u00e9tape de la prestation : l\u2019analyse des besoins identifi\u00e9s et leur priorisation par l\u2019\u00e9tablissement afin de r\u00e9aliser la 3<sup>\u00e8me<\/sup> \u00e9tape d\u2019\u00e9laboration du sch\u00e9ma d\u2019urbanisation du syst\u00e8me d\u2019information p\u00e9dagogique de l\u2019USMB.<\/p>\n<p>&nbsp;<\/p>\n<p>R\u00e9dactrices de l&rsquo;article : Val\u00e9rie Guichon et Nawel Dekouche<\/p>\n<p>Cr\u00e9dits des images : <img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-1485 size-full\" src=\"https:\/\/www.univ-smb.fr\/aspire\/wp-content\/uploads\/sites\/85\/2023\/11\/img_20231010_111639-scaled-e1700056925672.jpg\" alt=\"\" width=\"894\" height=\"900\" \/>\u00a9Val\u00e9rie Guichon CC-BY-NC-SA<\/p>\n<p><em>Ce travail a b\u00e9n\u00e9fici\u00e9 d\u2019une aide de l\u2019Etat g\u00e9r\u00e9e par l\u2019Agence Nationale de la Recherche au titre du programme d\u2019Investissements d\u2019avenir, dans le cadre du projet NCU-@SPIRE, portant la r\u00e9f\u00e9rence ANR-18-NCUN-0018.<\/em><\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-1772 alignleft\" src=\"https:\/\/www.univ-smb.fr\/aspire\/wp-content\/uploads\/sites\/85\/2025\/12\/image2.png\" alt=\"\" width=\"147\" height=\"46\" \/> <img decoding=\"async\" class=\"size-full wp-image-1775 alignleft\" src=\"https:\/\/www.univ-smb.fr\/aspire\/wp-content\/uploads\/sites\/85\/2025\/12\/image1.png\" alt=\"\" width=\"44\" height=\"43\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>L\u2019Universit\u00e9 Savoie Mont Blanc a lanc\u00e9 le 12 juillet 2023 une prestation en design de services : \u00ab transformation de la p\u00e9dagogie USMB et la num\u00e9risation de son administration \u00bb, en faisant appel au cabinet [&hellip;]<\/p>\n","protected":false},"author":273,"featured_media":1482,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"none","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[9],"tags":[],"class_list":["post-1479","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aspire"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.univ-smb.fr\/aspire\/wp-content\/uploads\/sites\/85\/2023\/11\/img_20231010_102210-scaled.jpg","_links":{"self":[{"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/posts\/1479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/users\/273"}],"replies":[{"embeddable":true,"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/comments?post=1479"}],"version-history":[{"count":6,"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/posts\/1479\/revisions"}],"predecessor-version":[{"id":1823,"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/posts\/1479\/revisions\/1823"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/media\/1482"}],"wp:attachment":[{"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/media?parent=1479"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/categories?post=1479"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.univ-smb.fr\/aspire\/wp-json\/wp\/v2\/tags?post=1479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}