University Diploma (DU) - Certificate of Advanced Studies (CAS) academics Quality Management Annecy Genève

This academics is both a University Diploma in Quality Management (DU) (FR) and a Certificate of Advanced Studies (CAS) HES-SO Quality Management (CH). This course was created by HES-SO Valais as part of a Master of Advanced Studies HES-SO in Quality & Strategy Management. This MAS is divided into two main parts (Quality Manager and Strategy Manager), each comprising two CAS.

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OBJECTIVES :

This academics deals with the topic of quality management and its implementation. Following this course, participants will set up and run a quality management system that meets the requirements of current standards such as those of the ISO 9000 family.

SKILLS :

  • Understand the management system and the systemic approach.
  • Analyse the context and policy of the company.
  • Analyse and manage risks.
  • Describing processes and interactions and managing document information.
  • Measuring performance.

STRENGTHS:

  • Free registration for the module or the full degree course.
  • Rhythm of the academics specially arranged to allow the continuation of the professional activity.
  • Active pedagogy, alternating theoretical contributions and practical situations.
  • Complementarity of profiles within the promotion and richness of exchanges.

PUBLIC TARGETS AND REQUIREMENTS :

Eligible candidates are holders of a Swiss bachelor's degree or a French university licence 3. In the absence of a Bac+3 qualification, candidates can access academics through the Validation of Personal and Professional Experience (VAPP): vapp@univ-smb.fr.
This programme is of particular interest to future quality managers who need to set up or take over a quality management system; project managers or executives who want to master the ISO 9001:2015 standard; and people with experience in the quality field who want to validate their field experience.

ADMISSION DEADLINES :

  • Send the application 15 days before the start of the academics.

FRANCO-SWISS REGISTRATION :

Registration for this academics must be done jointly atUniversité Savoie Mont Blanc (with this registration form) AND at the University of Applied Sciences Western Switzerland (HES-SO). To register for the Swiss part of the academics click here.

VAPP GATEWAY :

  • If you do not have the required diploma, you can access academics through the Validation of Personal and Professional Experience (VAPP): vapp@univ-smb.fr. See our dedicated page.

DISABILITY ACCESSIBILITY :

Module Introduction :

  • Reception, general presentation
  • Organization and work methodology
  • Introduction and recent evolution of quality management
  • Place: HEG-Geneva

Module 1: System Management and Systemic Approach

  • PDCA approach - standards and referentials - ISO 9001 and its requirements - tools and workshops
  • Process approach - EFQM model - accreditation and certification process - tools and workshops
  • Place: HEG-Geneva

Module 2: Context and company policy

  • Context and corporate citizenship.
  • A responsible and efficient company
  • Context analysis (swot, pestel and other analysis tools) - Stakeholder analysis (grid, matrices, sphere of influence) - Tools and workshops
  • Corporate policy (values, vision, mission, commitments)
  • Place: HEG-Geneva

Module 3: Risk Management

  • Introduction to risk management - risks and opportunities standards (ISO 31000, ISO 45001)
  • Frequency-severity - significance of risks - risk management steps - monitoring of risks by the internal control system (ICS)
  • Environmental risk analyses - links with an ISO-type management system - tools and workshops
  • Place: HEG-Geneva

Module 4: Process approach

  • Describe your organisation in terms of processes - studies of the flow of information and expectations - analysis of added value - typology of processes: implementation, support and management
  • Processes and Interactions - ISO 9001 mapping and requirements - Representations (flow chart, BPMN modelling) - Case studies
  • Documented information for process services - document management (traceability, archiving, destruction, etc.)
  • Place: IUT of Annecy

Module 5: Performance Measurement

  • Visions of performance - Hoshin Kanri method - X matrix - notion of KPIs / indicators - DMAIC approach - smart method
  • Notion of dashboards - prospective dashboards (Balance Score Card) - application examples - aspects of visual communication - animation at short intervals - Quality Operating System
  • Implementation of visual communication: COUNTRY (game) - indicators and the ISO 9001 vision - implementation and maintenance of a dashboard
  • Place: IUT of Annecy

Module 6: Consistency - company visit

PEDAGOGICAL DEVICES:

Organised on the basis of 2 to 3 days per month, this 107-hour academics is composed of 6 modules.

EVALUATION PROCEDURES :

Consult the evaluation modalities per module by following this link.

HOW TO OBTAIN IT :

The awarding of the diploma and CAS is conditional on :
- Completion of the course at academics.
- An overall average of at least 10/20.
- No validation by competence block possible.

LOCATIONS:

■ Annecy University Institute of Technology (IUT)
Annecy-le-Vieux University Campus
9 rue de l'Arc-en-Ciel
Annecy-le-Vieux 74940 ANNECY

■ HEG Geneva
Campus de Battelle
Rue de la Tambourine 17
1227 Carouge, Switzerland

RATES :

Full degree course :
7 550 € (not subject to VAT)

2020 PASS RATE: 100%.
SATISFACTION RATE 2020: 94.8

Information and registration :

HES-SO Geneva :

REQUEST FOR INFORMATION academics DU & CAS Management par la Qualité Annecy Genève

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